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Foundation First Expirence​

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Mission​

Launch an Experience Cloud foundation to connect families, staff, and donors through a unified portal.

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The Challenge

Legacy lacked a single platform to manage community resources, donor engagement, and family support. Systems were disconnected and created silos in outreach and funding.

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Our Solution

  • Built an Experience Cloud portal for families to securely access resources.

  • Connected Salesforce CRM to staff dashboards for real-time visibility.

  • Enabled donor and volunteer engagement within the same platform.

  • Designed scalable architecture for future growth.

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​Results:

  • One platform for families, staff, donors, and volunteers.

  • Improved accessibility to resources.

  • Stronger community engagement.

  • Flexible foundation for expanding services.

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“With Solution Heroes, we launched an Experience Cloud foundation that unites our families, donors, and staff in one place. It’s not just a system — it’s a platform we can grow on.”

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