.png)
““The Solution Heroes team engineered the first Salesforce + Cart.com integration by working hand-in-hand with Cart.com’s developers. Their approach delivered a true bi-directional sync with enterprise-grade error handling, logging, and reconciliation jobs. The result is a reusable integration accelerator that gives us confidence in both scalability and reliability.”
Mission​
Create a bi‑directional integration between Salesforce and Cart.com to eliminate manual order entry, accelerate fulfillment, and give sales and service teams a single source of truth.
​
The Challenge
At the time, no out‑of‑the‑box connection existed between Salesforce and Cart.com. Orders, customers, and shipment data were siloed. The client needed a scalable, enterprise‑grade integration built from the ground up.
Our Solution
-
Co‑developed with Cart.com’s engineering team to ensure native compatibility.
-
Built a bi‑directional sync for Customers, Orders, Shipments, and Status Events.
-
Implemented robust error handling, logging, and retry queues.
-
Delivered the project as a reusable integration accelerator for future Salesforce + Cart.com deployments.
​
​Key Features:
-
Real‑time webhook listeners + scheduled reconciliation
-
End‑to‑end order lifecycle mapped to Salesforce objects
-
Service Console view for order and fulfillment status
-
SKU/Inventory sync with Cart.com
-
Configurable mapping layer to support unique brand needs
​​​​​
Results
Unified Data
Orders and customers flow seamlessly into Salesforce.
Faster Fulfillment
Automated sync accelerated order‑to‑cash.
Operational Visibility
Sales, Service, and Ops aligned on one system of record.
Pioneering Build
First Salesforce + Cart.com integration, built to scale.
​
Tech Stack
-
Salesforce Platform (Apex, Flow)
-
Cart.com
-
APIs & Webhooks
-
AWS Lambda
-
Node.js
-
REST / JSON
-
Custom Queue + Logging
